CONCIERGE SERVICES
CONCIERGE SERVICES
The concierge is the first point of contact for tenants, residents, and guests – it sets the tone for the entire building. At Protectron, we focus on the quality of service and presentation required within modern facilities. Our concierge professionals are friendly, helpful, and always ready to assist.
Our front desk concierge services combine reception and security needs in an economical package. We integrate with on-site security teams to provide excellent first-contact services. We supply experienced security officers to fulfil concierge, duty manager, and night manager obligations for residential and commercial entities.
Staff Retention, Reward & Recognition
We understand that people are the heart of every service business. We recognise our staff’s technical skills that help us meet client commitments. We understand that job satisfaction, belonging and achievement are crucial for employees to remain focused and mentally stimulated to perform at their best.
- In order to achieve this, we have implemented the following:
- Employee recruitment programs to attract like-minded people
- Embed a training philosophy that highlights technical skills and hones a culture of service
- Methods of operation that stimulate officers on the ground and encourages them to identify and report anomalies
- Regular employee recognition awards
- Enforce policies that provide equal employment opportunities
- Run systems and processes that investigate and respond to potential inequities
- Provide professional development opportunities through duty rotation
- Enforce policies that support formal learning and flexible working arrangements
- Run employee assistance programs in times of stress
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EMAIL:
info@protectron.com.au -
CALL:
1300 158 704 -
ADDRESS:
Level 14, 275 Alfred St, North Sydney NSW 2060