Located in a jurisdiction with favorable online gaming laws, Winrolla is an e-gaming platform that aims to provide its clients with high-quality services through an exceptional user experience combined with multiple features and games from renowned developers.
Brand Overview
The company behind this project has been active on the market for over 10 years. It owns several other brands offering similar products but tailored to specific geographic markets or segments of gamers. As a brand, Winrolla play now follows international gaming standards set by regulatory bodies in various countries where it operates. One should note that all their projects strictly abide by the licensing agreements.
Registration Process
The initial step toward opening an account is registration. A visitor needs only click on ‘Sign Up’ located in the upper right corner of any webpage on this site. The player will be redirected to a new page with several empty fields: first name, last name (also known as surname or family name), email address and password, phone number.
To comply with anti-money laundering regulations, players must also fill out sections with personal data such as date of birth, country where they are physically present at the moment, postal code. Here is a list of all details required to create an account:
- Name (First Name / Surname)
- Date of Birth
- Email Address
- Phone Number
- Postal Code
Once you’ve filled out these mandatory fields and submitted them for registration, Winrolla will send you your password via SMS or email depending on how you initially chose. Please note that there is an option in case the new user loses access to their account due to forgotten credentials: ‘Reset Password’. For those who want quick results, a live chat representative can manually reset the code as well.
Account Features
Upon signing up and logging into your Winrolla personal cabinet (My Account), players will be able to adjust a set of settings. This includes two main sections that control gaming behavior:
- Timeframe limits for sessions or entire month spent in one place.
- Daily/Weekly/Monthly deposit restrictions.
They might also see a link where they could add up more detailed account management preferences, including setting up a monthly budget and requesting notifications about significant activities on their accounts (e.g., substantial deposits, big wins).
Additionally, it is essential to note that users can set limits related directly to losing money over certain periods. Such settings allow people with self-control issues or other addiction-related concerns control how often they spend time playing games.
Bonuses
The operator offers its customers various promotions which increase the chance of winning and enhance their gaming experience.
- Welcome Bonus (100% match up to € 500 on initial deposit) This bonus can be activated immediately after a first payment. A player will need to wager this amount 35 times within 30 days in order to withdraw it.
Another common promotion is Free Spins, given out either separately or bundled with the welcome offer as described earlier:
- The maximum number of FS that could potentially get rewarded from Welcome Bonus = (Initial deposit amount) x 200. In case your first payment equals €1000 then you might have up to 200 FS.
Payments and Withdrawals
A casino may only allow customers to use a limited set of currencies when funding their accounts or processing payments (funds withdrawals), such as euros, USD, etc.
- There is a minimum deposit value limit: it’s ten euro at Winrolla.
- The platform does not charge players extra fees for transferring money on this online casino. However some payment operators might introduce their own service charges which are then passed onto the customer.
Deposits are processed instantly in case they come from supported means of electronic transactions like Visa, Mastercard, Skrill and Neteller. Those that cannot guarantee real-time transfer (e.g., bank transfers) usually take up to a couple days for being executed on your account but most cases it takes longer.
Game Categories
Winrolla offers more than 3000 games belonging to six genres which include slots with several sub-classes:
- Video Slots,
- Classic Slots (often associated with retro graphics or fixed number of paylines),
- Jackpot Slots (connected together within a network, the pool feeding is pooled between many connected slots),
- Progressive Jackpots.
Other categories found are Baccarat, Roulette and Poker – also categorized as table games. They come in their standard and variations forms.
Winrolla offers live versions for some of its table game options too (Bingo, Lottery).
Software Providers
These are the companies that deliver software products featured on an e-casino platform:
- NetEnt,
- Microgaming,
- Playson,
- 1x2Gaming.
- SoftSwiss.
Each provider has its own unique titles available to play through their websites but it is worth mentioning they are well-represented across different genres like slots, table games and jackpots as mentioned above in the section dedicated to game categories.
Mobile Version
The version for mobile devices (smartphones or tablets) follows the main website structure so that users get similar user experience while playing casino games on smaller screens. Many functions operate identically but due to limitations some may behave slightly different than their web counterparts. Some titles and even entire types of products are available exclusively in this variant.
Security and License
Winrolla is certified by Antillephone N.V., an authority issuing e-gaming licenses in Curacao, which allows it comply with regulations issued within the EEA or other geographies having similar requirements (i.e. countries that adhere to EU directives). For example, some rules dictate minimum payout limits per individual client session or how operators manage handling funds from players’ bankroll.
All communications between clients and a casino’s server are protected through SSL encryption methods like those described by HTTPS protocol in the URL path of URLs which means all data exchanged stays safe when it travels over the public internet. You can verify this on every page load because your browser should display some info about current connection security (in chrome: a lock icon near left part of url).
Customer Support
Winrolla support is available 24/7 via Live Chat, which seems to be the primary contact method as per customer reviews and also offers assistance via phone. There are no direct references about email or any postal services used here but looking at related FAQs pages we can make a good guess that you will reach out for e-mail support if all else fails – as there is always such an option available in terms of getting answers to frequently asked questions online.
User Experience
Winrolla provides quite an easy-to-navigate environment with games sorted under categories mentioned earlier while homepage highlights key benefits and also offers a separate section dedicated purely towards new products released by the platform. Their promotional materials are generally clear about necessary actions for rewards or limited bonuses given immediately after opening of any account which is understandable due to necessity of knowing that what information you really do need in order to complete any process effectively at least once.
Overall Analysis
The Winrolla experience has much room for expansion as it is still quite new, and considering the overall satisfaction with its features set today, our review remains cautiously optimistic.